Cookies Policy

Last updated: May 11, 2026

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and provide certain functionality.

This Cookies Policy explains what cookies we use, why we use them, and how you can control them.

How We Use Cookies

We use cookies to:

  • Remember your cookie consent preferences
  • Keep you logged in to secure areas if applicable
  • Understand how visitors interact with our website
  • Improve website performance and user experience
  • Ensure website security and prevent fraud

Types of Cookies We Use

Essential Cookies

Purpose: These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, navigation, and form submission.

Examples:

  • cookie_consent - Remembers your cookie banner choice
  • session_id - Maintains your session state during your visit

Duration: Session cookies (deleted when you close your browser) or up to 12 months for consent preferences

Can be disabled: No. The website will not function correctly without these cookies.

Analytics Cookies

Purpose: These cookies help us understand how visitors use our website by collecting anonymous information about pages visited, time spent, and navigation paths.

Examples:

  • _ga - Distinguishes unique visitors
  • _gat - Throttles request rate
  • _gid - Distinguishes users and sessions

Duration: From 1 minute to 24 months depending on the specific cookie

Can be disabled: Yes. These cookies require your consent and can be rejected through the cookie banner.

Functional Cookies

Purpose: These cookies enable enhanced functionality and personalization, such as remembering your service preferences.

Examples:

  • selected_service - Remembers which service you're interested in when filling forms

Duration: Up to 30 days

Can be disabled: Yes, though this may limit certain features.

Third-Party Cookies

Some cookies are set by third-party services that appear on our pages:

Google Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics sets cookies to collect information in an anonymous form, including:

  • Number of visitors to the site
  • Pages visited during the session
  • Duration of visit
  • Geographic location (country/city level only)

This information helps us improve the website and our services. Google's privacy policy is available at policies.google.com/privacy

Your Cookie Choices

Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept: Allows all cookies including analytics
  • Reject: Only essential cookies will be used

Your choice is stored for 12 months. You can change your preference at any time by clearing your browser cookies and revisiting the site.

Browser Settings

Most web browsers allow you to control cookies through settings. You can:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific websites
  • Delete all cookies when you close your browser
  • Block all cookies (not recommended as many websites won't function properly)

Find information about managing cookies in popular browsers:

Opt-Out Tools

You can also use these tools to control analytics cookies:

What Happens If You Disable Cookies

If You Disable Essential Cookies

  • Forms may not submit properly
  • Navigation may not work correctly
  • Your cookie preferences won't be remembered
  • Security features may not function

If You Disable Analytics Cookies

  • The website will function normally
  • We won't be able to track how you use the site
  • This may limit our ability to improve user experience

Other Tracking Technologies

Local Storage

We use browser local storage to save your cookie consent preference. Unlike cookies, this data is not transmitted to our servers with every request. You can clear local storage through your browser's developer tools or privacy settings.

Web Beacons

We do not currently use web beacons (also known as pixel tags or clear GIFs) on our website.

Updates to This Policy

We may update this Cookies Policy to reflect changes in technology, legislation, or our practices. When we make significant changes, we'll update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have questions about our use of cookies or this policy:

Email: [email protected]
Address: Level 7, 142 Elizabeth Street, Brisbane QLD 4000, Australia

Related Policies

For information about how we handle your personal data, please see: